Maximize the LTV of your Customers from BFCM 💰

Hey Everyone!

You need to optimize your site's pre-purchase journey before the holidays, but don't neglect the post-purchase experience! Q4 is typically the highest volume of new customers you'll get, and to maximize the effectiveness of Black Friday Cyber Monday, your post-purchase journey needs to convert these would-be one-time buyers into long-term customers. The name of the game is retention and LTV!

I'm presenting a DTCX masterclass, Nailing the BFCM Customer Journey Pre and Post Purchase, on Tuesday, October 11, at 3:00 PM EDT.

I'll be joined by:

  • Kathryn Browning, Senior Marketing Manager at Justuno
  • Derek Booth, Director of Strategic Partnerships & Business Development at Justuno
  • Andrew Keller, Customer Success Manager at Postscript
  • Lea Algazy, Techincal Partner Manager at Postscript
  • Mat Bingham, Head of Technology Partnerships at Okendo
  • Lindsay Kolinsky, Partner Marketing Lead at Okendo

You can register for the masterclass here!

Hope to see you there! 🙂

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