I am joined this week by David Conforti, co-founder and CEO of the Varfaj Group. Together, we trace Varfaj's journey from its inception at NYU to its present-day management of large-scale projects on the Shopify Plus platform. We also shine a light on the stark digital divide between small businesses and legacy enterprises, and discuss how this gap can be bridged using the right balance of compliance and innovation.
We zoom into the human element of business, by evaluating the role of project/client success managers in our organizations. The shift from a traditional hierarchical structure to a more fluid pod structure, the necessary blend of senior and junior talent, and possible pitfalls in the hiring process are all discussed in detail.
Finally, we dive into the world of working capital. David Conforti and I reflect on the merits and demerits of traditional hiring methods versus leveraging existing networks, and why a trial period before full-time offers could prove beneficial. We also discuss the importance of swift cash conversion for sustained growth.